Warranty Policy

At TRVLPOD, we stand behind the quality of our products and are committed to ensuring your satisfaction. Our TRVLPOD comes with a 1-year limited warranty, providing you peace of mind with your purchase. Please review the terms and conditions of our warranty policy below:

Coverage:

  1. The TRVLPOD warranty covers defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.

  2. If your TRVLPOD is found to be defective due to manufacturing issues, we will replace or repair the product, at our discretion, free of charge.

Exclusions: The warranty does not cover:

  1. Damage resulting from accidents, misuse, abuse, or neglect.

  2. Tampering or attempts to disassemble the TRVLPOD by unauthorized personnel.

  3. Damage caused by improper handling, storage, or exposure to extreme conditions.

  4. Normal wear and tear, including scratches, dents, or cosmetic damage that does not affect the functionality of the product.

Claim Process:

  1. To initiate a warranty claim, please contact our Customer Support team at info@trvlpod.co with your order number, a detailed description of the issue, and supporting photos or videos.

  2. Our team will review your claim and guide you through the necessary steps to resolve the issue.

Returns and Replacements: If your TRVLPOD qualifies for a warranty claim, we will provide instructions on returning the defective product. Once received, we will either repair or replace the item and cover the cost of shipping for the replacement.

Disclaimer: TRVLPOD reserves the right to determine the validity of warranty claims. If the issue is not covered by the warranty, we may offer repair services at a reasonable cost.

This warranty is in addition to any statutory rights that may apply. TRVLPOD reserves the right to amend or update this warranty policy as necessary.

For further assistance or inquiries, please contact our Customer Support team at info@trvlpod.co.

Thank you for choosing TRVLPOD!